Privacy policy
This policy explains how The Printing Work ("we", "us") uses personal information collected through theprintingwork.com. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
The Printing Work is the data controller for information submitted through this website. You can contact us using our enquiry form.
What we collect
- Contact details you provide: name, company, email and phone number.
- Project details: product, specifications, delivery postcode and dates.
- Any artwork files you choose to upload.
- The page you enquired from and, where present, campaign parameters in the link you followed (for example utm_source).
How we use it
We use your information to respond to your enquiry, prepare a quotation and, if you proceed, arrange your print. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to business enquiries.
Sharing with production partners
To prepare quotations and produce your print, we may share project specifications, artwork and delivery details with third-party printing suppliers. We only share what is needed for that purpose.
Storage and security
Enquiries and artwork are stored securely with our hosting provider. Uploaded artwork is held in private storage and is not publicly accessible.
How long we keep it
We keep enquiry information for as long as needed to respond and for a reasonable period afterwards for record-keeping, unless a longer period is required by law.
Your rights
You have the right to access, correct or delete your personal data, to object to or restrict processing, and to data portability. To exercise these rights, contact us. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Cookies
See our cookie policy.